Frequently Asked Questions (FAQ)

Our discos vary in price depending on what a client is looking for. Our base price is below the information on each disco service on the relevant page.
The base price is the minimum charge for that service.

Our base price covers a performance time of up to 4 hours prior to midnight which is usually enough for most events. The base price is listed on the relevant hire pages.

We usually ask for an hour to set up before the performance and an hour after to break down.
Depending on size of show we made need up to one and a half hours either side of the performance.
If you require anything special we will let you know the time required for setup and breakdown.

Yes. We require signed written contracts for our and your legal protection.

Yes. We charge a non refundable booking fee of £50.00.

Your booking will be fully confirmed and active once we have received a returned signed contract and your booking fee has cleared at our bank.

A contract can only be amended by the agreement in writing of First Impressions Discos. No amendment can be agreed by any other party.
You cannot arbitrarily add nor subtract anything from a contract.

The balance of the agreed fee is required to be cleared within our account no later than 30 days prior to the event unless this has been otherwise agreed.

We absolutely guarantee our service. We are not here to rip people off but to provide what we hope is the level of service a client wants.
If you want to know more about our guarantee please visit the relevant page.

We prefer to work locally around Oxfordshire but are happy to travel further afield. We are normally able to work in Berkshire (Berks) also in Buckinghamshire (Bucks) as well as London.
We have supplied bookings all over England and Wales in the past so if you are seeking something further afield we are happy to discuss it with you.

Yes. We have worked in Marquees in the past. We do require a safe power supply and for the area we are performing in to be clean and dry.

The DJ will always dress at the very least in shirt and trousers.
They will not perform wearing jeans and a T shirt.
If you require a certain dress code you can advise at time of booking.

In the event of illness First Impressions Discos will always try and arrange for your event to be covered at no extra expense to yourself.

Unfortunately we have to say no. They will not be covered by our insurance and should anything go wrong we would be liable.

We usually advise at least 3 months (90 days) prior to your event.
If you are getting married then we suggest booking at a similar time to booking the venue, this means you should have plenty of time to organise everything.

Of course you can. We are here to help you. We want your event to run as smoothly as possible and we know something can always happen last minute.

It would be nice to be able to say yes but unfortunately we must decline and say no.
Our clients events are almost always private, which means they would not want us inviting strangers along.
If you are getting married would you want total strangers just turning up to see how the DJ performs?
Also every event is different, what one client may want could be totally different to what you want. So what you see would be tailored to them which at the very least might give a distorted view.

We will send you details once your booking is confirmed on how to access the clients area.
The client area is a special part of the site you will have your own login etc.
If booked on your behalf by a third party, like a hotel, we will send the login details to you once they have supplied us with the relevent contact information.

Yes we recommend Dave Buckett of Incandescence Discos.
Dave is very professional and has been working in the industry for a long time.

We do not typically use strobe lighting, however all disco lights flash and may cause photo sensitive epilepsy.
We always recommend you advise guests who may be at risk to not look directly into the lights and to take precautions if they feel there may be an issue.

We have a number of lasers that we use at events. These are always mounted at a safe height.

Nowadays we use lighting powered by LED technology so remains fairly cool. We do however still have some that uses bulbs still and which can get very hot and burn if touched although it has not been used for quite some time.

We always try to keep the music level at a volume where it is comfortable for you and your guests.
We try not to put speakers too close to seating, making it easier for people to talk, however sometimes that is not always possible.

We know sometimes a DJ will say nothing all night, sometimes a client may want that and have requested such but that is rare for us.
Your DJ will not just play music but help bring your event to life interacting with you and your guests. If you require announcements they can be made too so helping your event run smoothly.
Please note however we do not do party games, unless something has been agreed specifically in advance.

Of course you can. In fact we will give you access to our client only area to do just that.

We will certainly take requests at the event unless you have specifically instructed us otherwise.

We will try to obtain it in advance of your event. Not all tracks are available so if we cannot get it we will ask you to supply a copy in digital mp3 format at least 14 days prior to the event assuming you have the particular track yourselves.

Yes we can. Our music library covers the charts from the 1950s to present day and also a wide range of music styles.
We have around 23,000 tracks currently which is always expanding.

We use hazers as these produce a lower output than a smoke machine. They also help to enhance the lighting.
Some venues have sensitive fire detection so a client should always check with the venue about our ability to use them.

Yes we can supply up-lighting to create colour if required.

The current number is around 17,800 karaoke tracks.

We no longer use either. With the amount of songs we have songbooks are pretty much a waste of time as they would be so thick people would not want to spend the time going through them.

Just come and ask for the song you want. We will check if we have it and if we do add you and the song you wish to sing to the list.
We can also search by artist and show you what songs we have by them as well.

We do not stream any songs from the internet.
It is illegal to do so and can break copyright and other laws.

We always supply a screen for the singers to show them the words.

We always supply 2 radio microphones for use by singers. This means we remove the trip hazard of trailing microphone leads.
The presenter will have their own microphone which is not for use by anyone else.

For safety reasons we limit it to a maximum of 4 singers at any one time. That means 2 each sharing a microphone.

Yes we do. It does not matter about ability. We will always try to let each person in the queue sing a song BEFORE allowing someone to sing a second song.
This includes people who try and get around it by putting themselves with multiple friends. We give everyone a fair chance.

If no one wants to sing and they are the only one it is possible. However just because they put multiple songs in before anyone else does not mean they will get to sing them before someone has sung one song.
All singers will be done on rotation to be fair to all.

Yes. We have the ability to raise or lower the key of a song for those who require it or ask us to.

The performance time is up to 3 hours prior to midnight.

Yes they are. You only have to look at how many there are on TV to see how much people enjoy them.

Our quizzes can be tailored to your requirements. Most of the time there will be a fairly generic mixture of questions.

Prices start at £70.00 plus VAT.

Prizes are supplied by the organiser.

There are usually 4 rounds.

Yes we supply answer sheets and pens as well as a sound system so everyone can hear the questions.

A quiz normally lasts for about 2 hours depending on number of teams and the time it takes to mark the answers.

Yes of course we can, and would be delighted to do so.

A regular quiz night is possible taking into account our availability.

There will be either 10 or 15 questions in a round, some questions may also have multiple answers.

We write all our own quizzes.

No we use different questions at each venue so that no one ever has an advantage.

Yes were are fully ensured for public liability and have cover at £10,000,000 (10 million).

Yes where applicable we have equipment PAT certified.

Yes we have a ProDub licence.
We have one to cover us transferring Music CDs to digital format.
We have a second to cover us for converting our Karaoke CDs to digital format.

In making a booking with us you indemnify us for any damages caused to our equipment by your guests or venue staff.
This is fully laid out in our Terms & Conditions.

No you would not be liable. However such a cancellation would have to be due to following government regulations at the time.
You cannot just cancel and blame covid-19.
We are all aware of the effects of such things as social distancing, lock-downs as well as numbers at events.
You will find the Force Majeur clause in our Terms & Conditions.

Yes they are both an integral part of any contract.

All the relevant documents are on our PDF page. You can view them and download and print them from there.
If a venue asks for them you can just direct them to the PDF page on our site for them to view and/or print them.
This keeps things simple and also means less can go astray.
Contracts will be sent via email for electronic signature.