Frequently Asked Questions (FAQ)
Below you will find a range of frequently asked questions and the answers to them.
You will find them divided into sections to make it easier for you to find what you are looking for.
The list of questions is not meant to be exhaustive, if you cannot find the answer to a question,
If you still cannot find an answer to a question you might have please just ask us.
Using the quick links you can find the various FAQ sections quickly and go straight to them.
General Hire Questions:
Below you will find a range of the more general hire questions and answers to them.
Click on the individual hire questions to open the answers to them or you can use the buttons above to open or close all of them at once.
How much does a disco cost?
Our discos vary in price depending on what a client is looking for. Our base price is below the information on each disco service on the relevant page.
The base price is the minimum charge for that service.
What is the length of performance time?
Our base price covers a performance time of up to 4 hours prior to midnight which is usually enough for most events. The base price is listed on the
relevant hire pages.
How long does it take you to set up?
We usually ask for an hour to set up before the performance and an hour after to break down.
Depending on size of show we made need up to one and a half hours either side of the performance.
If you require anything special we will let you know the time required for setup and breakdown.
Can I amend my contract with you?
A contract can only be amended by the agreement in writing of First Impressions Discos. No amendment can be agreed by any other party.
You cannot arbitrarily add or subtract anything from a contract.
When is the balance of your fee due?
The balance of the agreed fee is required to be cleared within our account no later than 30 days prior to the event unless this has been otherwise agreed.
Do you really guarantee your service?
We absolutely guarantee our service. We are not here to rip people off but to provide what we hope is the level of service a client wants.
If you want to know more about our guarantee please visit the relevant page.
What areas do you cover?
We prefer to work in and around Oxfordshire but are happy to travel further afield. We are normally able to work in
Berkshire (Berks) and also in Buckinghamshire (Bucks) as well as London.
We have supplied bookings all over England and Wales in the past so if you are seeking something further afield we are happy to discuss it with you.
Do you work in marquees?
Yes. We have worked in Marquees in the past. We do require a safe power supply and for the area we are performing in to be clean and dry.
How will the DJ dress?
The DJ will always dress at the very least in shirt and trousers.
They will not perform wearing jeans and a T shirt.
If you require a certain dress code you can advise at time of booking.
What happens if the DJ falls ill?
In the event of illness First Impressions Discos will always try and arrange for your event to be covered at no extra expense to yourself.
How far in advance of my event should I place a booking?
We usually advise at least 3 months (90 days) prior to your event.
If you are getting married then we suggest booking at a similar time to booking the venue, this means you should have plenty of time to organise everything.
Can I come and watch you performing?
It would be nice to be able to say yes but unfortunately we must decline and say no.
Our clients events are almost always private, which means they would not want us inviting strangers along.
If you are getting married would you want total strangers just turning up to see how the DJ performs?
Also every event is different, what one client may want could be totally different to what you want. So what you see would be tailored to them
which at the very least might give a distorted view.
I do not have access to the clients area?
We will send you details once your booking is confirmed on how to access the clients area.
The client area is a special part of the site you will have your own login etc.
Music, Sound & Lighting Questions:
Below you will find a range of the more general questions regarding music, sound and lighting as well as answers to them.
Click on the individual questions to open the answers to them or you can use the buttons above to open or close all of them at once.
Do you use strobe lights?
We do not typically use strobe lighting, however all disco lights flash and may cause photo sensitive epilepsy.
We always recommend you advise guests who may be at risk to not look directly into the lights and to take precautions if they feel there may be an issue.
Do you use lasers?
We have a number of lasers that we use at events. These are always mounted at a safe height.
Does your lighting get very hot?
Nowadays we use lighting powered by LED technology so remains fairly cool. We do however still have some that uses bulbs still and which can get very hot and burn if touched although it
has not been used for quite some time.
How loud is the music likely to be?
We always try to keep the music level at a volume where it is comfortable for you and your guests.
We try not to put speakers too close to seating, making it easier for people to talk, however sometimes that is not always possible.
Will you just play music?
We know sometimes a DJ will say nothing all night, sometimes a client may want that and have requested such but that is rare for us.
Your DJ will not just play music but help bring your event to life interacting with you and your guests. If you require announcements they can be made too so helping your
event run smoothly.
Please note however we do not do party games, unless something has been agreed specifically in advance.
What if you do not have a song we want?
We will try to obtain it in advance of your event. Not all tracks are available so if we cannot get it we will ask you to supply a copy in digital mp3 format
at least 14 days prior to the event assuming you have the particular track yourselves.
Can you cater for all ages?
Yes we can. Our music library covers the charts from the 1950s to present day and also a wide range of music styles.
We have around 23,000 tracks currently which is always expanding.
Do you use smoke machines or hazers?
We use hazers as these produce a lower output than a smoke machine. They also help to enhance the lighting.
Some venues have sensitive fire detection so a client should always check with the venue about our ability to use them.
Below you will find a range of the more general questions regarding karaoke as well as answers to them.
Click on the individual questions regarding karaoke to open the answers to them or you can use the buttons above to open or close all of them at once.
Will you supply song books and request slips?
We no longer use either. With the amount of songs we have songbooks are pretty much a waste of time as they would be so thick people would
not want to spend the time going through them.
How do we make a song request?
Just come and ask for the song you want. We will check if we have it and if we do add you and the song you wish to sing to the list.
We can also search by artist and show you what songs we have by them as well.
Do you treat all singers the same?
Yes we do. It doesn't matter about ability. We will always try to let each person in the queue sing a song BEFORE allowing someone to sing a second song.
This includes people who try and get around it by putting themselves with multiple friends. We give everyone a fair chance.
Someone put in multiple songs will they get to sing them all?
If no one wants to sing and they are the only one it is possible. However just because they put multiple songs in before anyone else does not
mean they will get to sing them before someone has sung one song.
All singers will be done on rotation to be fair to all.
Quizzes & Quiz Nights:
Below you will find a range of the more general questions regarding quizzes and quiz nights as well as answers to them.
Click on the individual quiz questions to open the answers to them or you can use the buttons above to open or close all of them at once.
Are quizzes popular?
Yes they are. You only have to look at how many there are on TV to see how much people enjoy them.
Are your quizzes tailored?
Our quizzes can be tailored to your requirements. Most of the time there will be a fairly generic mixture of questions.
Legal & Safety:
Below you will find a range of the more general questions regarding legal issues as well as answers to them.
Click on the individual legal questions to open the answers to them or you can use the buttons above to open or close all of them at once.
Do you have a ProDub licence?
Yes we have a ProDub licence.
We have one to cover us transferring Music CDs to digital format.
We have a second to cover us for converting our Karaoke CD's to digital format.
If I have to cancel an event due to covid-19 am I still liable?
No you would not be liable. However such a cancellation would have to be due to following government regulations at the time.
You cannot just cancel and blame covid-19.
We are all aware of the effects of such things as social distancing, lock-downs as well as numbers at events.
You will find the Force Majeur clause in our Terms & Conditions.
Will you send us the relevant documents should we need them?
All the relevant documents are on our PDF page. You can view them and download and print them from there.
If a venue asks for them you can just direct them to the PDF page on our site for them to view and/or print them.
This keeps things simple and also means less can go astray.